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Archive for the 'mass communication' Category

social networks in big media

Cisco has started developing software, that will allow big media companies develop their social -niche- networks. According to c|net news

The new software called Eos, which stands for entertainment operating system, will allow media and content companies to build online communities for niche groups. Specifically, the software will help these companies monitor the community’s interaction with each other and the content itself.

Eventually, it could even offer content recommendations from other parts of the Web site to community users. And it could help target community members with online advertising. In short, it offers content providers and media companies new ways to monetize content in a more efficient way.

I understand that the big, mass media want a piece of the pie called social networking, web 2.0 or call it whatever you want. So maybe they will buy such a software (paying a monthly fee), but how long could such a thing last?

I mean with all these social networks online, with this huge, vast variety (and with the recent data portability expansion of important online hubs), please name me a logical reason to join a social network, whose sole purpose is to “…monitor the community’s interaction with each other and the content itself”.

mass communication & media control robojiannis 09 Jan 2008 No Comments

‘Nano-mario wants his amazing RIAA photos’; digg

Just a complementary entry on a previous post (how does mass psychology influence blogging?). I just remembered a digg post called “Nano-mario wants his amazing RIAA photos!’ which in just one hour draw the attention of 181 visitors and 622 (visitors) in eight (hours).
It was conducted by the xedant team, which analyzed the top stories in digg to find out the most oftenly used words in digg headlines. You guessed well, some of the top words were ‘riaa’, ‘amazing’, ‘photos’, ‘nano’. More information from the xedant team itself here and here.

I think this research verifies pretty well, that the studies of mass psychology can be applied in a non-massive medium, like the social web. I’m not saying that the blogosphere consists of a passive crowd [the xedant did not get any business from the visitors - although it got popular]. I just say that a good headline can make a big difference - and learning what constitutes a good headline can be found in studies of mass psychology.

[The works of Elias Canetti: Crowds and Power, Gustave Le Bon: The Crowd; a study of the popular mind and Serge Moscovici: The age of the crowd; a historical treatise on mass psychology could be a good starting point]

And as the third rule of digg.com noted in the report of the research) says: Your story must be unique. You can generate new content by analyzing an old one, like we did. An addition to the role of new content in the blogosphere.

P.S. I don’t like linking to amazon (or any online shop) but the LibraryThing, which i usually use to link literature, was down (anyway extremely slow). corrected that. But the Moscovici book was not in its databanks, so the amazon link remains. still sorry

 

mass communication robojiannis 12 Dec 2007 No Comments

Social represantations: understanding the public

How does an individual categorize information; how does she recreate knowledge? Introducing the basic mental functions of people, how they manage information, will show us why they choose a certain content over another. Taking this assumption one step further (maybe with the risk of taking it too far), I will try to explain what makes content so interesting.

Defining social representation

Social representations are a part of the studies of social psychology and were first introduced in the scientific community in the 1960s from Serge Moscovici. He mentions that social representations have 2 roles:

  • First they make objects, persons or events we encounter conventional.This is a form of categorization, where people ascribe objects to certain models. The association of communism with the color red is an example. When a new element does not conform to a specific type, we then “…constrain it to assume given form, to enter a given category, in fact to become identical to the others, at the risk of its being neither understood nor decoded.”
  • Additionally, representations are – as the author describes – prescriptive, meaning “they impose themselves upon us with an irresistible force.” Their power comes exactly from the fact, that they control the reality of today through that of yesterday, may it be through tradition, social institutions or media. These representations are not believes, which are constructed by each single individual but instead reside in the collective mind, they are shared by many, they are re-cited and re-presented.

To express the concept more simplified, social representations alter an unfamiliar element into a familiar one.

The role of the individual

But this transition of the unfamiliar to familiar is set in motion by each individual’s thought processes of anchoring and objectifying.

  • Anchoring: It compares a foreign object to already known systems or categories and classifies it, namely sets it in a familiar context. Individuals do that either by generalizing or particularizing information. In the first case, they select randomly a feature and use it as a category. Thus this feature is also attributed to all the members of this category. In the second case of particularization, they consider a specific feature as a deviation to the norm and try to identify its distinctions in comparison to the already classified prototypes. For example, the image of a psychoanalyst is connected with features of wealth, status and relentlessness (generalization). But these features can also be modified to produce a paradigm of the american psychoanalyst (particularization).
  • Objectification; This process combines – or even better, saturates - the unfamiliar idea with the reality. In this process the concept loses its abstract character and acquires “an almost physical, independent existence.” During objectification, the foreign idea adopts an iconic quality and is therefore easier understood and perceived. Political or other authorities often take advantage of this process to lead the masses, since the crowd thinks and is manipulated through images.

Both processes (anchoring and objectifying) can be perceived as ways of handling memory. The first puts in and takes out objects, events or people and allocates them according to their type; the second draws images from the known categorization and unifies them with unknown concepts.

In a way anchoring is inner-directed (the individual makes the classification alone) while objectifying is other-directed (the unification is made by a leading figure or the media).

Food for thought

As noticed, individuals and groups produce and communicate representations themselves. They start discussions, comment on certain topics according to their personal interests and spread information among them horizontally. On the other hand though, they reproduce material provided by their social environment, namely family, tradition, school and media. Under this perspective one could presume that the public receives the ideas as ‘food for thought’, which are unconsciously absorbed and re-created.

Since the involvement of mass media in everyday life is very prominent, it is logical to assume, that their role in providing this ‘food for thought’ is profound. The massive production, that mass media bring, is not considered “…in terms of size, but of an instant inclusive embrace.” Indeed mass media do not just provide a vast variety of subjects to the public, but mostly accomplish to uniform it and thus create a passive mass of consumers – not necessarily of products but also of ideas. Culture, as Niklas Luhmann said, is a product of mass media.

Concluding social Representations

By introducing the theory of social representations, we observed the thought processes of individuals and groups, which guide them to “…construct a stable, predictable world out of such diversity.” Social representations help us understand, that this tendency to conformity is on the one hand an inner-directed procedure, which is subconsciously executed from the individual. Namely, the attention of a person is orientated according to her own thoughts and morals.

But it is on the other hand an outer-directed procedure. Society is in such way constructed, that this outer-directed process has a fundamental role in the social structure. Political parties have a representative leading figure, tradition is connected with a nostalgic feeling, the media are present in almost every part of the private and public sphere and so on. Society is full of outer-directed sources, which provide people thoughts and morals to reproduce. Understanding how individuals recreate knowledge is also an introductory step to fully comprehend how to attract its interest.

Social Representations in the blogosphere

Malcolm Gladwell in his ‘tipping point’ suggests that in order to make an information ’sticky’, to make remain in the mind of the receiver, one should not necessarily change its content, but instead its package. What does all this mean for social media?

  1. Social represantations is a study of social psychology, which helps us see how we unconsciously think. We adopt behaviors and ideas from our environment. That’s one of the reasons why popular blogs become more popular: If everybody is reading it, then we suppose it is worth reading.
  2. Social represantations also tell us that the image of an object can have an impact on people, an impact so strong, that can influence their views about a subject, a person, a topic, a blog.
  3. Finally, social represantations also tell us that the thought process of the human brain is extremely complicated. A blogger might to do everything correctly to get heard in the blogosphere and still pass unnoticed. The context a blog is set can make a difference and this is something that the administrator cannot influence.

[The same content, but written for print. What's easier to read? 11/12/2007]

How does an individual categorize information; how does she recreate knowledge? Introducing the basic mental functions of people, how they manage information, will show us why they choose a certain content over another. Taking this assumption one step further (maybe with the risk of taking it too far), I will try to explain what makes content so interesting. Social representations are a part of the studies of social psychology and were first introduced in the scientific community in the 1960s from Serge Moscovici. He mentions that social representations have two roles. First they make objects, persons or events we encounter conventional. This is a form of categorization, where people ascribe objects to certain models. The association of communism with the color red is an example. When a new element does not conform to a specific type, we then “…constrain it to assume given form, to enter a given category, in fact to become identical to the others, at the risk of its being neither understood nor decoded.” Additionally, representations are – as the author describes – prescriptive, meaning “they impose themselves upon us with an irresistible force.” Their power comes exactly from the fact, that they control the reality of today through that of yesterday, may it be through tradition, social institutions or media. These representations are not believes, which are constructed by each single individual but instead reside in the collective mind, they are shared by many, they are re-cited and re-presented. To express the concept more simplified, social representations alter an unfamiliar element into a familiar one. But this transition of the unfamiliar to familiar is set in motion by each individual’s thought processes of anchoring and objectifying.

  • Anchoring: It compares a foreign object to already known systems or categories and classifies it, namely sets it in a familiar context. Individuals do that either by generalizing or particularizing information. In the first case, they select randomly a feature and use it as a category. Thus this feature is also attributed to all the members of this category. In the second case of particularization, they consider a specific feature as a deviation to the norm and try to identify its distinctions in comparison to the already classified prototypes. For example, the image of a psychoanalyst is connected with features of wealth, status and relentlessness (generalization). But these features can also be modified to produce a paradigm of the american psychoanalyst (particularization).
  • Objectification; This process combines – or even better, saturates - the unfamiliar idea with the reality. In this process the concept loses its abstract character and acquires “an almost physical, independent existence.” During objectification, the foreign idea adopts an iconic quality and is therefore easier understood and perceived. Political or other authorities often take advantage of this process to lead the masses, since the crowd thinks and is manipulated through images. Both processes (anchoring and objectifying) can be perceived as ways of handling memory. The first puts in and takes out objects, events or people and allocates them according to their type; the second draws images from the known categorization and unifies them with unknown concepts. In a way anchoring is inner-directed (the individual makes the classification alone) while objectifying is other-directed (the unification is made by a leading figure or the media).

As noticed, individuals and groups produce and communicate representations themselves. They start discussions, comment on certain topics according to their personal interests and spread information among them horizontally. On the other hand though, they reproduce material provided by their social environment, namely family, tradition, school and media. Under this perspective one could presume that the public receives the ideas as ‘food for thought’, which are unconsciously absorbed and re-created. Since the involvement of mass media in everyday life is very prominent, it is logical to assume, that their role in providing this ‘food for thought’ is profound. The massive production, that mass media bring, is not considered “…in terms of size, but of an instant inclusive embrace.” Indeed mass media do not just provide a vast variety of subjects to the public, but mostly accomplish to uniform it and thus create a passive mass of consumers – not necessarily of products but also of ideas. Culture, as Niklas Luhmann said, is a product of mass media. By introducing the theory of social representations, we observed the thought processes of individuals and groups, which guide them to “…construct a stable, predictable world out of such diversity.” Social representations help us understand, that this tendency to conformity is on the one hand an inner-directed procedure, which is subconsciously executed from the individual. Namely, the attention of a person is orientated according to her own thoughts and morals. But it is on the other hand an outer-directed procedure. Society is in such way constructed, that this outer-directed process has a fundamental role in the social structure. Political parties have a representative leading figure, tradition is connected with a nostalgic feeling, the media are present in almost every part of the private and public sphere and so on. Society is full of outer-directed sources, which provide people thoughts and morals to reproduce. Understanding how individuals recreate knowledge is also an introductory step to fully comprehend how to attract its interest. Malcolm Gladwell in his ‘tipping point’ suggests that in order to make an information ’sticky’, to make remain in the mind of the receiver, one should not necessarily change its content, but instead its package. What does all this mean for social media?

  • Concentrate on your about page (unlike me): it is completely different to say you are 4% neurotic (although your friends say its more) and to say that you are an executive producer of Hollywood or a manager in Google. Your about page gives you credibility.
  • Concentrate on the design of the blog (unlike me): It gives a first impression of the blog and shows your engagement to it.

To conclude Social represantations is a study of social psychology, which helps us see how we unconsciously think. We adopt behaviors and ideas from our environment. That’s one of the reasons why popular blogs become more popular: If everybody is reading it, then we suppose it is worth reading. Social represantations also tell us that the image of an object can have an impact on people, an impact so strong, that can influence their views about a subject, a person, a topic, a blog. Finally, social represantations also tell us that the thought process of the human brain is extremely complicated. A blogger might to do everything correctly to get heard in the blogosphere and still pass unnoticed. The context a blog is set can make a difference and this is something that the administrator cannot influence.

    mass communication robojiannis 11 Dec 2007 1 Comment

    The role of new content in the blogosphere.

    In my previous post I noted the importance of studying mass media to understand social media. To draw attention to your blog, a basic understanding of mass communication could help.

    I will add one more aspect to this post. [I will keep it short because - i think - it is obvious to every blogger.] The role of new content. It is said that mass media communication draws the interest of the public, because every broadcast promises a new one [Niklas Luhmann]. This is what makes the crowd return to the medium.

    Making a great post on a blog will not bring steady readers to your blog. Updating - similarly to mass media - is the key to attentiveness. Steady readers will come only when posts are regularly and constantly produced.

    I will not carry on talking about it, since i believe it is more or less obvious to all. I just wanted to point out - again - that talking about increasing traffic in a blog is not included in a ‘21-step-tactics-quide’. Its roots are much deeper; and taking a look at them could reveal the whole picture.

    mass communication robojiannis 11 Dec 2007 No Comments

    how does mass psychology influence blogging?

    In my previous introductory post I noted that one of the subjects of social media is mass psychology and social representations. Let me explain.

    In my browsing time in many blogs, I noticed quite often posts about traffic. The Blog Herald wrote “How to get me read your blog”, Darren Rowse in Problogger.net wrote “10 Techniques to get more comments on your blog” and randiz in “seomoz” noted “21 tactics to increase blog traffic”. I found all these posts very interesting and enlightening and I am not advocating against them. It is extremely difficult in this unthinkable complexity of the blogosphere to get heard and every blogger needs some starting tips (I know I do).
    The bottom line of such posts is attentiveness. What to do, to get attention to your blog.

    Understanding how the collective mind functions (explained by the studies of social and mass psyschologists), surely helps us grasp what draws the attention of individuals. The simultaneous post of content in several engines (digg, technorati, delicious, reddit, slashdot and endless more) is also one of the main techniques of mass media broadcasting.

    • It is called repetition. Advertising has been based on repetition for decades. The more posters and tv spots we see about the new iPhone, the more it gets our attention.
    • Catchy headlines have the same magnetic function. Like reading a newspaper; which title will draw our attention?
    • mouth-to-mouth dispersion (the way digg or slashdot function) of a message is also a subject of mass psychology.

    And these are just a few similarities of attentiveness between mass and social media. I’m not saying that these mass media principles can be transferred in the social web. We are dealing with completely different forms of communicating a message and a completely different public. But still seeing how the collective mind works, surely gives us the basics. The question is where can we set these boundaries between attention in mass and social media? To which degree can the (in a way) outdated theories of mass psychology find usage in the blogosphere?

    mass communication robojiannis 11 Dec 2007 2 Comments